As brick-and-mortar stores fight the trend of becoming “showrooms” for online merchants, retailers need tools that help them capture and retain customers. An engaging in-store customer experience leads to increased revenue and customers that shop with you time and time again. Your Intellitek Systems Customer Success Manager can help you design a solution that:
• Incorporates data and customer behavior across channels, both online and in-store shopping activity, into a customer profile that provides you a 360-degree view of your customers
• Allows you to predict demand and make merchandising decisions based on real-time data
• Manages your loyalty program from a single system that is integrated with the rest of your business across sales, marketing, service, finance, inventory management and more
• Create, execute and manage marketing programs that drive traffic to your retail location
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