The rise of “fintechs” has forever changed the relationship consumers have with financial services providers. To retain today’s fickle customers, banks and credit unions need tools that help them improve customer relationships and attract new business. Your Intellitek Systems Customer Success Manager can help you design a solution that:
• Identifies customers at risk of attrition and proactively engage them to prevent revenue loss
• Enables agents to provide better service more efficiently with tools that make them more productive
• Provides 360-degree view of your customer relationships across marketing, sales and service
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